Garages
A mechanic sends a voice note with a plate number. Particles answers with the exact brake pads and their stock status.
Particles turns WhatsApp messages — text, voice notes and photos — into identified parts, live availability and orders in your ERP.
A mechanic sends a voice note with a plate number. Particles answers with the exact brake pads and their stock status.
Hundreds of daily WhatsApp requests become structured orders in Priority, without a single retyped catalog number.
A customer sends a photo of a broken side mirror. Particles identifies the vehicle, the part and the price — before the customer reaches the store.
Every incoming message is transcribed, translated and parsed. Plate numbers, part descriptions and catalog numbers are extracted automatically.
Plate to VIN to full spec card via Israeli data providers — CarCar, CarData, InfoCar — with a free government-data fallback.
Search the catalog, check availability and place orders directly in Priority, SAP Business One or Hashavshevet.
Bring your own AWS keys, pick any Bedrock model per task, and test prompts before going live. Every token is counted per user.
All AI runs on your AWS account with Bedrock models you choose. No third-party AI middleman.
Every API key you enter is encrypted at rest with AES-256-GCM. Nothing leaves your server.
Self-hosted with Docker Compose next to your existing systems. Your inventory never syncs to anyone's cloud.
Particles is a self-hosted application for spare parts shops. It receives customer requests on WhatsApp (text, voice messages and photos), extracts the vehicle license plate and the requested part with AI, resolves the vehicle VIN through Israeli vehicle data providers, finds the part in your ERP catalog or on the web, and replies to the customer with availability and price.
Particles integrates with Priority (OData REST API), SAP Business One (Service Layer) and Hashavshevet. It can search the catalog, check part availability and place orders in all three. A built-in mock ERP lets you evaluate the full flow without connecting a live system.
The interface is available in Hebrew and English. Incoming WhatsApp messages are language-detected automatically, and replies are written in the customer's language. New languages can be added with a single translation file.
Particles runs on your own AWS account using Amazon Bedrock. You choose which foundation model handles each task — extraction, image understanding, chat and web scraping. Voice notes are transcribed with Amazon Transcribe, which supports Hebrew. Token usage is metered per user inside the app.
With Docker Compose on your own server: one container for the app and one for PostgreSQL. A reverse proxy such as nginx or Caddy provides HTTPS, which the WhatsApp webhook requires.